Freezer not freezing?
Upright and chest freezer repair.
Food softening, frost building up, or a lid that won't seal? We repair standalone upright and chest freezers — not the freezer compartment of a refrigerator. We diagnose with an analyzer — the exact fault in about 5 minutes, not three guess-and-replace visits. Fixed price up front, fixed today. If we don't fix it, you don't pay.
Same-day service
What is your freezer doing?
An upright and a chest freezer fail differently, and the right repair depends on which one you have. We confirm the cause before quoting a part.
Not freezing
The freezer runs but food won't stay frozen solid. We test the simple causes first — the seal, the thermostat and the fan — before talking about a compressor.
Frost and ice buildup
Frost on the walls or ice around the lid points at a door or lid that isn't sealing, or at the defrost system on models that have one.
Door or lid won't seal
A seal that doesn't close tight lets warm air in: frost, ice and a freezer that works harder than it should.
Fan or defrost problem
On uprights with a fan or an automatic defrost, a failed part can leave the freezer warm while it keeps running. We confirm it by model.
Compressor or start problem
Clicking without starting, or running with no cold. This is more involved, so we rule out the simpler causes first and give you the price before we start.
Light not working
On models with an interior light, a bulb, a switch or the LED can be the cause. We tell the lamp problem from the circuit problem.
Not sure? Run a quick self-check
Tick the symptoms you see — get the likely cause and a repair estimate in seconds
What's the likely fix?
Check what you see on the left — we'll estimate the cause, the cost and how urgent it is.
Estimate only — the analyzer confirms the exact cause on-site.
Common causes are a door or lid seal, a thermostat or a fan. Our analyzer confirms the exact cause in about 5 minutes — no guess-and-replace — and you get a fixed price before any work starts.
Several symptoms together can point to a fan or defrost problem. The analyzer pinpoints the exact failed part on the spot — fixed price up front, and if we can't fix it, you don't pay.
Many symptoms at once can mean a compressor or start-component problem. The sooner we hook up the analyzer, the more food you can save.
What you get in one visit
Analyzer diagnostic
We connect the device — in 5 minutes you see temperatures, airflow and compressor status on the screen. The same data we do.
Fixed price up front
The labor rate doesn't change mid-job. You see the analyzer data and know exactly what you're paying for. You decide.
Can't fix it — no charge
If we can't fix it, you pay nothing. 90-day guarantee on all work, plus a 30-day follow-up call.
Cold again, fixed in one visit
A freezer that stays warm for too long costs you the food in it. We read temperature, airflow and compressor behavior in about 5 minutes, then fix the real cause once.
Dmitry
Freezer specialist · EPA 608 · Orange
A standalone freezer isn't a small refrigerator. A chest freezer opens from the top, an upright has shelves and a door, and the defrost system depends on the model — so the right repair depends on which one you have.
Tell us the brand, whether it is an upright or a chest, and what it is doing — that gives us a much better starting point before the visit. On a compact, inexpensive unit we tell you up front if a repair isn't worth it.
No price-list games, no surprises
You approve a fixed price before any work — then it doesn't move.
Pick your brand
Common questions
What will this actually cost me?
Most freezer repairs run $150–$280 (labor + part). We give you the exact price after the analyzer diagnostic — before any work starts. The labor rate is fixed and doesn't change mid-job.
Is it worth repairing an older or compact freezer?
It depends on the type and the size. We ask for both when you call. On a compact, inexpensive chest freezer a repair can cost more than it saves — if that is the case, we say so before any work starts.
Do you repair both upright and chest freezers?
Yes, both. Tell us the brand, whether it is an upright or a chest, and what it is doing — that gives us a much better starting point before the visit.
What if you can't fix it?
If we don't fix it, you don't pay: if we can't fix it, you pay nothing. More about our guarantee →
Is a freezer different from the freezer section of my refrigerator?
Yes. This page is about a freezer that stands on its own. If the freezer is the compartment of a refrigerator, see refrigerator repair →
Have a question? Ask us
Not a fan of phone calls, or it's the middle of the night? Send your question and we'll reply the same day.
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Freezer not freezing?
- Upright and chest freezers — standalone units
- Diagnostic analyzer — the exact fault in about 5 minutes
- Fixed labor rate — no mid-job surprises
- If we don't fix it, you don't pay · 90-day guarantee