The complete E01–E24 table for Thermador refrigerators (BSH Group). Find your code, learn what broke and what it costs to fix. We're BSH-trained on Thermador and Bosch, scan the board in about 5 minutes, and offer same-day repair at a fixed price. If we don't fix it, you don't pay.
Same-day service
Displayed on the TFT touchscreen or LED panel. Find your code below.
| Code | What is happening | Repair cost |
|---|---|---|
| E01 | Fridge compartment sensor — open/short circuit, board not receiving readings. | $80 + $30–$80 |
| E02 | Freezer compartment sensor — open or short circuit. | $80 + $30–$80 |
| E05 · E06 | Fridge evaporator sensor faulty or disconnected (E06 is the alt code on some models — check the harness). | $80 + $40–$100 |
| E07 | Freezer evaporator sensor — often a frost-bridged connector. | $80 + $40–$100 |
| E10 | Power module fault — firmware or hardware failure. Reboot or replace. | $600–$1,200 |
| E11 | Display module fault — sometimes cleared by a 30-second power cycle. | $80–$600–$1,200 |
| E15 | Ice maker fault — module or water supply: inlet valve, level sensor or Diamond Ice cycle board. | $80 + $60–$200 |
| E20 | Power ↔ display communication — broken ribbon cable between power module and display. | $80–$120–$180 |
| E24 | Defrost system — heater, thermal fuse or timer; ice buildup on the evaporator back wall. | $80 + $40–$120 |
Codes vary by model. If yours isn't listed, book a visit — we can decode it over the phone first.
Tick the symptoms you see — get the likely cause and what a premium visit involves
Check what you see on the left — we'll estimate the cause, the cost and how urgent it is.
Estimate only — the analyzer confirms the exact cause on-site.
On premium built-ins this is usually a sensor, thermostat, or dirty condenser. Our analyzer confirms the exact cause in about 5 minutes — no guess-and-replace — and you approve a fixed quote before any work. OEM parts occasionally need a 1–3 day lead time.
Several symptoms together often point to an evaporator fan, cooling circuit, or control board. On premium models an exact diagnosis needs the analyzer — we pinpoint the failed part on the spot and quote a fixed price before starting.
Many symptoms at once can mean a refrigerant leak or compressor trouble. The sooner we hook up the analyzer, the more we can save on a built-in worth keeping — same-day slots fill fast.
“My LG had been making a low hum for two weeks, then stopped cooling. Tech said that's the LG Linear compressor sending a warning before it quits — caught a small refrigerant leak just in time. Recharged same day. Way cheaper than the $2,000 fridge I was eyeing.”
“Another company said my Whirlpool compressor was dead — $600 to fix. These guys tested pressure and found the compressor was fine; just a $80 thermostat. Honest diagnosis, $160 total.”
“Samsung French Door showed no error but the fridge section was room temp. Tech said Samsung Twin Cooling systems freeze up the evap fan before any code appears — that's exactly what happened. Fixed in 45 min. $800 in groceries saved the night before my party.”
★★★★★ 5.0 average · 29 verified reviews
We connect the device — in 5 minutes you see circuit temperatures, pressure and compressor status on the screen. The same data we do.
The labor rate doesn't change mid-job. You see the analyzer data and know exactly what you're paying for. You decide.
If we can't fix it, you pay nothing. 90-day guarantee on all work, plus a 30-day follow-up call.
The average tech eyeballs it → wrong diagnosis → orders the wrong part → comes back → you pay twice. Our analyzer shows the exact cause in 5 minutes: pressure, temperature, current draw. One part, one visit — no guessing.
BSH refrigerator specialist (Thermador + Bosch) · Orange
Not every error code means an expensive repair. E01/E02 is a temperature sensor at $30–$80 — replaced in about 20 minutes. E24 is the defrost heater, also fast. The priciest is E10 (power module), but even that's a fraction of a new Thermador at $5,000–$12,000.
Thermador and Bosch share the same BSH platform, and I service both every week — a scan on a Thermador looks the same as a scan on a Bosch 800 Series.
I quote the cost from the code and model before arriving, so there are no surprises at the door.
Premium built-in equipment costs more to repair — but you approve a fixed quote before any work.
Jennifer, $800 in groceries. Party next day. Samsung showed no error code but fridge section room temp.
Analyzer: evap fan blocked by ice — Samsung Twin Cooling freezes fan before any code shows.
LG making low hum for 2 weeks, then stopped cooling. Prior tech found nothing.
Condenser coils 80% blocked with dust and pet hair — LG Linear compressor running hot.
Another company diagnosed dead compressor, quoted $600.
Refrigerant pressure normal. Faulty $80 thermostat was the real cause.
Sometimes — unplug the fridge for 30 seconds and plug it back in. For E11 (display module) a power cycle often clears it. For E01/E02/E24 a reset usually doesn't help, because the underlying hardware fault remains.
The code can clear temporarily while the root cause stays. We run a full BSH scan to find it — better to repair now than wait for a hard failure with food inside.
Largely yes — BSH uses a shared E-code system. Thermador adds a few codes for premium features (ice maker module, TFT display), but the diagnostic approach is identical across both brands.
Most refrigerator repairs run $150–$280 (labor + part). We give you the exact price after the analyzer diagnostic — before any work starts. The labor rate is fixed and doesn't change mid-job.
Depends on what's wrong. Here's how Dmitri puts it:
Factories today compete on price — they cut costs on materials: plastic instead of metal, cheap sensors, displays, wiring — it all shorts out and fails. A new refrigerator at $1,800–$3,500 might break for the same reason in 2–3 years.
Parts are made for technicians — they have to meet quality standards: metal, real service life. A well-done repair adds 5–10 years to a refrigerator.
A real example: Whirlpool, 18 years old — not cooling the top compartment. A fan, $20 part. 40-minute repair — runs like new. Meanwhile the neighbor's Samsung, 4 years old — control board failed. Repair: $800. New unit: $1,500. Which one was the reliable buy?
Exception: if the compressor died on a unit over 12 years old — we calculate it together. Sometimes the honest answer is "buy new." We'll say so straight.
Average repair: $180. New unit: $1,800–$3,500 plus 2 weeks waiting for delivery. More: when to repair, when to replace →
If we don't fix it, you don't pay: if we can't fix it, you pay nothing. We're motivated to fix it — that's why we invest in the equipment. More about our guarantee →
We're based in Orange. Average time: 2–3 hours from your call to a working refrigerator. Call in the morning — it'll be running by lunch.
Not always. A lot of techs bail on the job — it's easier to say "buy new" than to dig into the problem.
Dmitri will give you an honest assessment. In 8 out of 10 cases, repair is the smarter choice. If it truly isn't worth fixing, we'll say so directly — no pressure.
A handyman does a bit of everything: hang a shelf, fix a faucet, assemble furniture. Appliance repair is a separate specialty with a state license.
The difference: we carry an analyzer for precise diagnostics, a mobile parts inventory in the van, and direct supplier channels for Samsung, LG, and Whirlpool. A handyman will Google your problem — we've seen it every day this week.
Send us your code and model and we'll reply the same day.
Similar symptoms? Take a look — we fix it all.
Same-day appliance repair across 40+ Orange County cities — from the coast to the canyons. If we don't fix it, you don't pay.
Same-day slots in Orange County, CA · If we don't fix it, you don't pay